Terms and Conditions - Flat Clearance Wood Green
Welcome to Flat Clearance Wood Green. Please read these Terms and Conditions carefully before using our services. By accessing or using our services, you agree to be bound by these terms.
1. Introduction
These terms govern your use of the services provided by Flat Clearance Wood Green. We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of any changes.
2. Services Provided
Flat Clearance Wood Green offers comprehensive flat clearance services, including removal of unwanted items, furniture, and household goods. Our services are designed to be efficient, reliable, and environmentally responsible.
2.1 Scope of Services
- Furniture removal
- Household items clearance
- Disposal of unwanted goods
- Recycling and environmentally friendly disposal methods
3. Booking and Payments
To utilize our services, customers must complete a booking process. All bookings are subject to availability and confirmation.
3.1 Booking Process
Customers can book our services through our online platform or by contacting our office directly. Accurate information must be provided to ensure the smooth execution of services.
3.2 Payment Terms
Payments for services are due upon completion of the clearance. We accept various payment methods, including credit/debit cards and bank transfers. All payments are processed securely.
4. Cancellation and Refunds
Customers may cancel their bookings up to 48 hours before the scheduled service without incurring any fees. Cancellations made within 48 hours may be subject to a cancellation fee.
4.1 Refund Policy
Refunds are issued only in cases where services have not been rendered. Any partial refunds are determined on a case-by-case basis.
5. Customer Responsibilities
Customers are responsible for ensuring that items are accessible for clearance on the scheduled date. Any special instructions or requirements should be communicated in advance.
5.1 Item Restrictions
We do not accept hazardous materials, including chemicals, explosives, and radioactive substances. Customers must ensure that all items are free from such materials before clearance.
6. Liability
Flat Clearance Wood Green strives to handle all items with care. However, we cannot be held liable for any damage or loss that occurs during the clearance process, except in cases of gross negligence.
6.1 Insurance
We recommend that customers have their own insurance coverage for valuable items. While we take precautions, our insurance does not cover all potential damages.
7. Privacy Policy
Your privacy is important to us. We collect personal information solely for the purpose of providing our services and will not share it with third parties without your consent.
7.1 Data Protection
We adhere to all relevant data protection laws and ensure that your information is stored securely.
8. Governing Law
These terms and conditions are governed by the laws of the jurisdiction in which Flat Clearance Wood Green operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
9. Changes to Terms and Conditions
We reserve the right to update or modify these terms at any time. Notice of any changes will be posted on our website, and continued use of our services indicates acceptance of the revised terms.
10. Contact Information
For any questions or concerns regarding these terms, please reach out to our customer service team.